OUR PLEDGES

To allow us to stand out in a competitive industry we set ourselves very high standards and run our business according to the following rules, which we call our “customer pledges”.

PRICE PLEDGE

We check our prices regularly to ensure that we remain the best value courier service in Leicestershire. We are so confident in this pledge that we will beat any like for like quote you receive. Regular use discounts and an instant credit account are also available.

24/7 PLEDGE

We provide genuine 365 day, 24 hour same-day delivery to the UK and Europe. Out of office hours our phone number diverts to one of our controller’s mobiles, ensuring that there will be someone to take your call, any time of the day or night.

DELIVERY PLEDGE

Unlike some other firms, your job will be directly delivered by the driver who picks it up. It will not become one of a “few” multi-drops, nor consolidated at a depot. Your delivery will be dedicated, fast and direct.

FLEXIBILITY PLEDGE

From a single envelope to a 10 pallet load we can provide a range of vehicles to best suit your needs, from small vans to 7.5 tonne lorries. Storage a problem? No longer, we offer secure storage facilities from just £3 per pallet, per week.

30 MINUTE PLEDGE

Traffic permitting we will have a van at your collection address within half an hour of taking your call. We realise that when you order a same-day courier, time is normally an important factor.

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